AC

Appeals Commission

OH&S 

Occupational Health and Safety

ADP

Appeal Documents Package

PCA

Personal Care Allowance

CC

Case Coordinator
(Advisor Office staff)

PCI 

Permanent Clinical Impairment

Claim

WCB claim and related number

PPD

Permanent Partial Disability

CM

Case Manager
(WCB staff)

PTD 

Permanent Total Disability

CPA

Comprehensive Psychological Assessment

R4A

Request for Advisory Services

CPS

Chronic Pain Syndrome

R4R

Request for Review
(DRDRB form)

CR

Cost Relief

RSD

Reflex Sympathetic Dystrophy

CS

Customer Service
(WCB Department)

RTW

Return to Work

DOA

Date of Accident

RTWP

Return to Work Program

DRDRB

Dispute Resolution and Decision Review Body
(WCB Department)

TEL

Temporary Economic Loss

EA

Employer Advisor
(Advisor Office staff)

TOJ

Training on the Job

EAB

Employer Advisor Branch
(Advisor Office department)

TPD

Temporary Partial Disability

eCo

Electronic Claims Organizer
(WCB case management system)

TTD

Temporary Total Disability

ELP

Economic Loss Payment

VR

Vocational Rehabilitation

ELS

Earnings Loss Supplement

WA

Worker Advisor
(Advisor Office staff)

FCE

Functional Capacity Evaluation

WAB

Worker Advisor Branch
(Advisor Office department)

HKA

Housekeeping Allowance

WCB

Workers' Compensation Board

HMA

Home Maintenance Allowance

IME

Independent Medical Exam

MC

Medical Consultant
(WCB staff)

MPP

Medical Panels Program

MSE

Medical Status Examination

MVA

Motor Vehicle Accident

NELP

Non-economic Loss Payment

NOA

Notice of Appeal
(Appeals Commission form)

NOR

Notice of Representation

Organization

Definition

Advisor Office (AO)

The Advisor Office provides a range of services to workers and employers to help them appeal Workers' Compensation Board decisions. The Advisor Office offers advice, representation, and advocacy services and is independent from the Workers' Compensation Board.

Appeals Commission (AC)

The Appeals Commission is the second, and final, level of appeal for workers and employers who are dissatisfied with decisions made by the Workers' Compensation Board. The Appeals Commission is an administrative tribunal, and its decision-making is independent of the Workers' Compensation Board.

Dispute Resolution and Decision Review Body (DRDRB)

The Dispute Resolution and Decision Review Body is the first level of appeal workers and employers who are dissatisfied with decisions made by the Workers' Compensation Board. The Dispute Resolution and Decision Review Body is a review body internal to the Workers' Compensation Board.

Medical Panels Program (MPP)

The Medical Panels Program resolves differences in medical opinion on a Workers' Compensation Board claim. It refers matters to panels of physicians who make medical decisions. The Medical Panels Program is an independent program that is separate from the Workers' Compensation Board. 

Workers’ Compensation Board (WCB)

The Workers' Compensation Board is an independent organization that manages and administers the workers' compensation insurance business based on legislation.